Privacy Policy

Personal Data Protection Notice

Last Updated: 10 November 2023

Realtech Digital Solution Sdn. Bhd. (“Realtech”) values your privacy and is committed to the protection of your Personal Data. This Personal Data Protection Notice (“Notice”) describes Realtech Digital Solution Sdn. Bhd.. (“Realtech”) collections, handles and uses your Personal Data in accordance with the Personal Data Protection Act 2010 of Malaysia.

“Personal Data” means information about you such as your name, address, telephone number, NRIC, email address, your personal preferences, bank account information or any other information that might identify you.

By registering an account with iLeap or otherwise interacting with Realtech’s services, or by using the Realtech website https://www.realtechdigital.com/ (“Website”), you consent to the processing of your Personal Data by Realtech Digital Solution Sdn. Bhd. and all our suppliers, advertising and promotional partners, and other service providers.

The personal data we collect

Personal Data provided by you. From the point of registration of your account with iLeap, we will collect and process your personal data. This includes particulars you disclose in our application form or on our iLeap platform.

Personal Data collected by us. In addition to Personal Data you provide to Realtech Digital Solution Sdn. Bhd. directly, personal data may be collected from time to time from a variety of sources, including without limitation, from the cookies used by our Website.

[Cookies are a text file placed into the memory of your computer that may enable Realtech Digital Solution Sdn. Bhd. to identify you and collect information such as the date and time of access, the URL of other webpages being or previously accessed by your browser, during your visit to our website. Registration for and use of an iLeap account will require cookies to be enabled for account authentication purposes.]

What we use your personal data for

Realtech Digital Solution Sdn. Bhd. only uses and processes your Personal Data for purposes relating to Realtech’s services and for the other business activities of Realtech Digital Solution Sdn. Bhd. including without limitation:

To assess and process your request for our services and products;
To communicate with you (including for troubleshooting purposes or customer support);
To carry out market analysis and research, and customer profiling to gauge market trends;
Or internal administrative purposes;
To send you information, updates or other materials on our products or services, upcoming events or promotions which may interest you; and
To provide information to regulatory and governmental authorities or other persons in compliance with its obligations under law.

Disclosure to Third Parties

Save as set out below, Realtech Digital Solution Sdn. Bhd. does not sell or rent, and does not otherwise share your Personal Data with any third party.

Realtech Digital Solution Sdn. Bhd. engages other companies, service providers and individuals to perform certain functions on its behalf and to administer and give effect to commercial transactions via Realtech. Consequently, Realtech Digital Solution Sdn. Bhd. may provide access to or disclose your Personal Data to such persons as those listed below (not exhaustive):

Entities within the Realtech Digital Solution Sdn. Bhd.;
Our business partners (e.g. information technology service providers, insurance providers);
Banks and financial institutions (including credit card payment processors);
Professional advisors and external auditors;
Potential or actual acquirers of the Realtech business or iLeap (including their advisers and representatives) as a result of a potential sale of business, acquisition, merger or re-organisation;
Regulatory and governmental authorities to comply with legal and governmental requirements.

Security

Realtech Digital Solution Sdn. Bhd. uses Secure Socket Layers (SSL) to protect your Personal Data.

Your rights to Access and Correction

You can request to see your Personal Data and, if the Personal Data is inaccurate, you can request that Realtech Digital Solution Sdn. Bhd. update it. You may do so by sending an email to us at info@realtechdigital.com . Please allow us reasonable time to respond and effect any change.

Withdrawing or Limiting Consent

If you choose not to furnish any mandatory Personal Data requested or wish to withdraw your consent or significantly limit the processing of your Personal Data, you agree that Realtech Digital Solution Sdn. Bhd. may be unable to process your Personal Data, and any corresponding services may be curtailed. When you do so, you acknowledge that Realtech Digital Solution Sdn. Bhd. will not be liable for any losses which you suffer as a result of your own action.

Conflict and Revisions

In the event of any conflict between the English language version and the Bahasa Malaysia version, this English language shall prevail. Realtech Digital Solution Sdn. Bhd. reserves the right to modify, update or amend this Notice from time to time. By continuing to communicate with Realtech Digital Solution Sdn. Bhd. or using Realtech’s services, you signify your acceptance of such modifications, updates or amendments. The current version will always be updated.

Contact Us

Any questions or requests concerning Realtech Digital Solution’s Privacy Policy and this Notice should be directed to info@realtechdigital.com.